|   Another reason why Cane Creek is great! | BVBR
Jun 4, 2002 11:47 AM | | Just called Doug at Cane Creek RE: the eyelet bushings on my AD-12 on my SC Superlight (they've developed a little play after being ridden hard for a year). He's sending me new bushings free of charge. Rock on Cane Creek! |
| Heck yeah, Doug at CC is allright... | Dirt Pilot
Jun 4, 2002 3:15 PM | | ...I had 3 rides on the AD12 on my new Isis and the negative chaimber seal went south. I talked him into sending out a new shock right away...had it in two days. He took my credit card # so he could charge me if I did'nt return the bad one back to him within a coupla' weeks. (Yikes! $275...you bet I returned it quick!)
Only two days of downtime and the weather was lousy (January) anyway. |
| re: Another reason why Cane Creek is great! | Marc
Jun 4, 2002 9:37 PM | | Ditto!!!!!
They rebuilt my 1 1/2 year old wheel, no charge. I only had to pay shipping to them, they paid to send it back to me. |
| Bet you can't top this... | Sunny
Jun 5, 2002 7:49 AM | | Went something like this:
I sent my old AD-10 for modification to lengthen the i-2-i (was told would cost $35)
Cane Creek rebuilt it free of charge, BUT did not lengthen the i-2-i AND had the wrong address on package. Took extra weeks for it to arrive.
After emailing Doug, he sent out a NEW AD-12 NO Charge!!!
Beat that! |
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