|  DT-Swiss 240 hub info enclosed. | Mike T. Nov 28, 2002 4:42 AM | | Recently I e-mailed Dave Agapito at DT-Swiss USA with some questions, some of which I'd seen around here and some of my own. Here are Dave's answers.
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Dave, as a long-time user of your hubs (240s, re-labled Magura Pro) I see quite a few questions about your hubs at mtbr.com and I would like some info.
The following are my answers to your questions. These are questions I have gotten many times too. Let me know if you have any more.
1. What version of the hub seemed to have the drive problems? Was it a single spring version? What years were these?
1. The version 1 Hügi 240, single spring, manufactured in 99' and 00'. They had some "too tight" tolerances that could cause engagement troubles if dirt penetrated. This was a non-disc hub only. All Hügi 240 disc hubs are version 2 with two springs.
2. Is that version upgradeable?
2. Yes, by removing a spacer washer from behind the f/h side ratchet, and replacing it with a second spring will make it a 2X spring drive.
3. Are the Hayes Superlite on sale at Pricepoint the most recent version?
3. The Hayes SL (made in 00' and 01') is the same as a Hügi 240 DB hub from that time period. They are not the most current renditions. Since then, we have made some material and coating changes to internal components. The Hayes SL is still a very good hub.
4. Is the factory lube still available from you? At what cost?
4. Yes. I can mail it out in small bags, as requested, no charge.
5. Is there any other lube that is acceptable?
5. Some people have had good luck with some of the lighter sus-fork lubes. Always use a light coating.
6. Many people mention that their 240s go from quiet to quite noisy. Is this normal? Is re-lubing the fix?
6. Normal. The hubs will break in by the grease spreading out on the drive ratchets. An oscillating noise is normal too.
7. This one has been mentioned by a couple of people - you advertise a "No tool concept" and a "No tool maintenance concept" while in actual fact only the drive mechanism is serviceable without tools and the rest of the hub requires expensive special tools. I've tried to explain before that bearing replacement probably falls outside of "maintenance" and enters the "overhaul" category but the quote "No tool concept" has being thought misleading. What answer do you have?
7. I've fielded many questions about the no tools concept too. It simply means that you do not need any special tools to perform normal maintenance such as ratchet cleaning and re-greasing. This should be done 1 to 3 times (on average) a year, depending on your riding conditions. This is a 5 min procedure, even for the inexperienced.
When you open up our tech manuals, the first picture you see is of a tool set, which looks scary and complicated. I can see how this seems misleading. The tools are required for more in-depth work such as bearing replacements. Want cartridge bearings? Then you need tools to install them. If tools were not part of the equation, then your bearing would simply fall out and the hub would be chronically loose. Show me a hub of any quality that does not require tools for complete tear-downs.
Regards,
DT Swiss Inc.
Dave Agapito
2493 Industrial Blvd.
Grand Junction, CO 81505
Phone (970)242-9232
Fax (970)244-8918
www.dtswiss.com |
|  re: DT-Swiss 240 hub info enclosed. | BruceBrown Nov 28, 2002 7:43 AM | | Great post, Mike. Thanks for assembling the questions and asking them to the DT Swiss representative. Is there any way you could link your post to your FAQ for those of us who do have the Hügi hubs and will want to review this information as time marches on? BB |
|  Good idea.............. | Mike T. Nov 28, 2002 8:54 AM | | .....Bruce and maybe I'll just post it on my FAQ later today. That way if the link to mtbr goes bad it will still be accessible.
Thanks for the idea. |
|  Mike, I have info from Hugi on the old Magura Gustav hubs... | CraigH Nov 28, 2002 9:02 AM | | if you would like to add that to your FAQ. Let me know if you want me to send it on over. |
|  Youbetcha. Send it !! [nmm] | Mike T. Nov 28, 2002 9:25 AM | | |
|  Check your email. NM | CraigH Nov 28, 2002 1:11 PM | | nm |
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